Connecting people through community learning

We’ve seen some great initiatives like Infoxchange’s Go Digi programme which through the help of “digital mentors” help other people learn digital skills like using mobile phone apps and using social media.

Libraries and community centres can also play an important role in helping people to develop their digital skills and digital literacy, while also building strong community links.

There are good opportunities to use technology to improve access and outcomes in education, health and social inclusion. But those who could most benefit are at risk of being left behind. The 2017 Australian Digital Inclusion Index found those with low levels of income, education and employment are significantly less digitally included. While the gap in access to broadband has narrowed in recent years, there are still gaps in digital ability, basic skills, and attitudes to technology.

• Do you know of any initiatives that encourage people and communities to learn to use digital technologies?
• What has worked well, what has been challenging, and what lessons have you learnt?