Ways of engaging
This proposes four key ways in which the APS engages with the broader community in order to create a shared understanding a common language
It is important to note that one way of engaging with the wider community is not, in and of itself, better than another. It is not better to collaborate than to share information. The relative merit of the different approach is determined by how well the approach will assist the APS to engage the expertise they need to solve the particular problem they face and the constraints under which they operate.
For example Business.gov.au provides information to businesses on grants and funding that is available and the process for applying.
The APS shares information through the media, social media, websites, forums and networks, and peak bodies.
Seeking submissions on an issues paper is a highly utilised example of a consultative approach.
Why the contribution is important
While there are no universal public participation and engagement approaches, there is value in creating a shared understanding and language about how we engage. The research in the Discover phase utilised the Ontario Provincial Government’s framework descriptions as a lens through which to assess and understand what was occurring in the Australian Public Service. While all of the frameworks and approaches to public participation offer inspiration, our experience of using the Ontario Framework suggests it is well suited to the APS and it clearly resonated with the people we worked with inside and outside the APS.
by ProjectTeam on April 13, 2018 at 01:16PM