Engagement Marketplace

A website where public servants can go to improve their chances of finding people with engagement expertise that can contribute to their work. 

eng mktplace2

What it might look like: The Marketplace would be online. It could include a directory of private sector engagement providers and experts; as well as a directory of APS practitioners and their engagement skills.



Why the contribution is important

Many public servants want to do better engagement, but don’t know how. Others aren’t aware doing things differently is possible. The marketplace toolkit provides practical help that helps address those problems.

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Has something similar been done before? Send us a link if so, and explain what worked/what didn’t.

by ProjectTeam on February 23, 2018 at 01:12PM

Current Rating

Average rating: 2.6
Based on: 8 votes


  • Posted by kleo7036 February 26, 2018 at 14:56

    Not sure if this is worth it - APS staff can already source out consultants quite readily? Worth properly scoping out whether the problem can be solved by this solution before developing this one.
  • Posted by RossS February 26, 2018 at 15:57

    I wonder if the marketplace can serve as the expert itself?

    Like some of the public engagement sites that exist like QLD's 'Get Involved' - there are others too - which provide direct access to public. Such a model could be tweaked to include signins / sectors / push notify on issues of interest etc.

    (they also have a toolkit https://www.forgov.qld.gov.au/community-engagement)

  • Posted by Tarek February 26, 2018 at 17:03

    I would question if it's a genuine marketplace (some companies run internal betting markets as predictors)? Or if it's designed to assist with procurement, an APS wide panel would be helpful - streamlining procurement processes for agencies procuring consultation services.
  • Posted by Allison March 05, 2018 at 09:54

    This would be useful if there was genuine sharing of experiences - what worked, what didn't. Can't see that happening though.

    Ideally include products to support engagement as well as consultants. Make it a more comprehensive resource list.
  • Posted by Evansn March 13, 2018 at 10:54

    Could the DTA's Digital Marketplace concept be expanded to include engagement expertise?
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