Exchange Programmes and Secondments
Exchange programmes and secondments where public servants and the public spend time in each other’s organisations and environments would build empathy and create awareness of the value of public participation.
What it might look like: Secondees or exchanged staff could work in teams for a long period, or even just spend a day or two integrated in or just shadowing a different team.
Why the contribution is important
Public servants often aren’t aware that the public is not always a ‘stakeholder to be managed’ but rather experts who are ready, willing and able to add value to their work. This Concept aims to help build awareness of this.
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Add comments: What do you like? What would you change?
- Can you think of examples of how people have done this well in the past?
- Or is there some better way to build empathy with the public?
by ProjectTeam on February 23, 2018 at 12:51PM