Increase Engagement Event Accessibility

Make adjustments to existing APS engagement events to help reach a wider range of people. 

inc engage event

What it might look like: This might mean offering childcare at events; holding after working hours events; keeping an event open all day with participants able to attend whatever time they want; including Hubs for online engagement at Centrelink/Medicare offices. Or, it could also include reimbursing people for lost wages due to attending an engagement; or, as depicted above, allowing jobseekers to claim time spent at an engagement towards their jobseeking activity.



Why the contribution is important

The public service needs to reach more people to improve its work. More people than are currently able are interested in contributing. Increasing accessibility links this supply with the APS demand.

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Can you think of some good ways that the APS could increase engagement event accessibility? Have a look at the “What it might look like” box for some ideas.

by ProjectTeam on February 23, 2018 at 01:57PM

Current Rating

Average rating: 4.5
Based on: 9 votes


  • Posted by Jillllll February 23, 2018 at 14:26

    I think this is a great idea. This approach would allow the public service to reach a more diverse range of stakeholder (not just 'more' stakeholders). It could also help to amplify underrepresented voices.
  • Posted by Tarek February 26, 2018 at 16:49

    On first inspection, the idea of addressing logistic or other barriers is a very sound one. Reducing participation costs makes it easier to get input / feedback from people who might not otherwise be able to participate (reducing information costs).
    It appears that to make a significant difference, might require senior stakeholder buy in (i.e. funding for childcare, changes to Centrelink, etc.), which might be the key barrier.
  • Posted by Roysul March 02, 2018 at 15:11

    This one is a great point to consider. A more engaged public would eventually help improve the APS policy and programme initiatives. Providing incentives such as raffle ticket prizes, free workshops, resume/cv checks for job seekers etc. could be useful to increase events participation. Regular key information sessions could be used to update the wider communities on APS wide initiatives.
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