Digital Advice Centre

Digital Advice Centres are physical locations funded by government where you can drop-in anytime to get independent advice and training from digital business experts.

Why the contribution is important

Businesses have told us: "When I think about going digital, I just don’t know what I should be looking for or how to choose from what’s available. There’s no place where I can go and talk to someone face-to-face to get hands-on, independent advice."

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Add comments: Would you use this? How might the concept be improved? What are the positive or negative features of the idea?



by smalldigbizteam on January 31, 2018 at 11:56AM

Current Rating

Average rating: 2.2
Based on: 5 votes


  • Posted by kenny February 03, 2018 at 10:53

    must be careful as most businesses will need bespoke advice and ongoing support for true implementation to occur
  • Posted by Iain February 05, 2018 at 10:54

    Might be expensive? Can we add the centres into existing Centrelink/Medicare offices? Maybe there's an expert there or a dedicated computer terminal for people who are interested?
  • Posted by DebraAnders0n February 09, 2018 at 21:54

    Kenny is right most businesses need specific, bespoke advice - that is key. So if this service is somewhere they could ring and ask questions (instead of having to pay an IT service) that would be useful. Often it's the little things like how do i set up a domain, what should my email settings be, which virus checker should I use, what is better dropbox or google docs, etc.
  • Posted by KarenP February 13, 2018 at 15:16

    As information provided by government departments is meant to be impartial/generalised, perhaps a "trade show" of service providers/company representatives within the area would be a better way to go. That way businesses could seek out specific answers to their questions instead of being passed amongst departments/individuals. (As often 1 person within the department does not often have all the answers.)
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