Trust in suppliers
There is no accessible accreditation for web developers, digital marketers and software designers and small business often has a poor first experience.
They can be bombarded with offers from overseas and because they lack the knowledge to make a judgement they do nothing and do not research their options.
Why the contribution is important
This lack of knowledge coupled with lack of trust in providers is another barrier to going digital
by Lynellej on November 16, 2017 at 08:07AM
Posted by DigitalEconomyTeam November 20, 2017 at 09:59
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Posted by smalldigbizteam December 05, 2017 at 07:03
There is also another idea in the challenge around a digital marketplace - could accreditation be provided through something like a digital marketplace?
We'd love to hear your further ideas! Also if you are interested, learn more about the small business digital taskforce and get involved in its work, just send follow this link:
https://www.industry.gov.au/[…]/Small-Business-Digital-Taskforce.aspx
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Posted by waspdigital December 18, 2017 at 21:05
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Posted by SoniaC January 10, 2018 at 10:38
Perhaps we should look at another angle of technical services - things like "do they have some customer success stories? do they have proof of completing projects on time?" etc.
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Posted by smalldigbizteam January 12, 2018 at 10:30
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